By Melanie Aanyu,

The immigration department of the Ministry of Internal Affairs has said it is still stuck with over 10,000 passports which remain uncollected by owners.

Addressing journalists yesterday (Monday), the Ministry of Internal Affairs spokesperson, Simon Mundeyi said whereas many Ugandans apply for passports, many don’t pick them, leading to a pile at the passport office.

The ministry spokesperson explained that having suffered with long queues for long, they decided to increase on the number work stations and the number of staff to serve Ugandans and handle the many passport applications.

He noted consequently, the problem of long queues has since been dealt with but a new problem has been born where a number of passports remain unclaimed.

According to Mundeyi, whereas they send text messages as a reminder to owners to claim their passports, many have failed to pick the travel documents leading to a pile at their passport office at Kyambogo.